These terms govern your use of the c999 platform. Please read them carefully before registering or placing any bets. By creating an account on c999, you confirm that you have read, understood, and agreed to everything on this page.
Key Points
c999 is strictly for adults aged 18 and above. Any account found to belong to a minor will be immediately closed and all funds forfeited. Age verification may be requested at any time.
Each player is permitted one c999 account only. Duplicate accounts will be suspended without notice. Bonuses claimed across multiple accounts will be voided and the accounts permanently banned.
All bonuses on c999 come with wagering requirements that must be met before withdrawal. The specific requirements for each promotion are stated clearly in the bonus terms at the time of the offer.
Withdrawals on c999 are processed to verified accounts only. The payment method used for withdrawal must match the one used for deposit. c999 reserves the right to request identity documents before processing.
Any attempt to exploit technical errors, use fraudulent payment methods, or manipulate game outcomes will result in immediate account suspension and forfeiture of all balances held on c999.
c999 reserves the right to update these terms at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms. Players are encouraged to review this page regularly.
Welcome to c999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and c999 ("the Platform", "we", "us"). By accessing, registering on, or using any part of the c999 platform — including the website, mobile app, and all associated services — you confirm that you have read these Terms in full and agree to be bound by them.
If you do not agree with any part of these Terms, you must not use c999. Continued use of the platform after any updates to these Terms constitutes your acceptance of the revised version. c999 recommends that all players review this page periodically to stay informed of any changes.
Important: These Terms apply to all players using c999, regardless of the device or method used to access the platform. Ignorance of these Terms is not accepted as a reason for non-compliance.
To register and use c999, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:
c999 reserves the right to request proof of age and identity at any point. If a player is found to be ineligible, their account will be closed immediately and any pending withdrawals will be cancelled. Deposits made by ineligible players may be refunded at c999's discretion, minus any bonuses claimed.
Each individual is permitted to hold only one active account on c999. Creating multiple accounts — whether under the same name, email address, phone number, device, or IP address — is strictly prohibited and will result in all associated accounts being permanently banned.
When registering on c999, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. Providing false information during registration is a violation of these Terms and may result in account closure and forfeiture of funds.
You are responsible for maintaining the confidentiality of your c999 account credentials. Do not share your password with anyone. c999 will never ask for your password via email, live chat, or phone. If you suspect unauthorised access to your account, contact c999 support immediately.
c999 supports a range of local payment methods including bKash, Nagad, Rocket, and bank transfers. All deposits are credited to your c999 account balance in real time or within a few minutes depending on the payment provider. c999 does not charge fees on standard deposits, though your payment provider may apply their own charges.
The minimum deposit amount on c999 is clearly displayed at the time of transaction and may vary by payment method. Deposits made using payment methods not registered in your name will be rejected and refunded. c999 reserves the right to request proof of ownership for any payment method used.
Withdrawal requests on c999 are processed within 24 hours of submission for verified accounts. To be eligible for withdrawal, your account must be fully verified and your wagering requirements — if any bonus funds are involved — must be fully met. Withdrawals are paid to the same payment method used for the most recent deposit unless otherwise approved by c999 support.
Note: c999 is committed to fast payouts. The vast majority of withdrawal requests are processed the same day they are submitted. If your withdrawal is delayed beyond 24 hours, please contact our support team directly.
c999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published at the time the offer is made. By claiming any bonus on c999, you agree to the wagering requirements and conditions attached to that specific promotion.
General bonus rules that apply across all c999 promotions unless otherwise stated:
If you are unsure whether a specific betting strategy qualifies as bonus abuse under c999's terms, contact support before proceeding. c999 support will clarify the position without penalising you for asking.
All bets placed on c999 are subject to the specific rules of the game or market in question. These rules are displayed within each game or betting market and form part of these Terms by reference. In the event of any conflict between game-specific rules and these general Terms, the game-specific rules take precedence for that particular game or market.
c999 reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or a system malfunction. In such cases, the stake will be returned to the player's c999 account balance. c999 will not be liable for any losses arising from bets placed during a technical fault.
The following activities are strictly prohibited on c999. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Zero Tolerance: c999 operates a zero-tolerance policy on fraud and cheating. All accounts are monitored continuously. Suspicious activity is flagged automatically and reviewed by our compliance team within 24 hours.
c999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. This includes — but is not limited to — situations where:
If your c999 account is closed for reasons other than a breach of these Terms, any remaining real-money balance (excluding bonus funds) will be returned to you via your registered payment method within 5 business days. If the closure is due to a breach, c999 reserves the right to withhold the balance pending investigation.
Players who wish to voluntarily close their c999 account may do so by contacting support. Voluntary closure requests are processed within 48 hours. Any active bonuses will be forfeited upon voluntary closure.
c999 is committed to promoting responsible gaming among all players. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. c999 provides a range of tools to help players manage their gaming activity:
If you feel that your gaming is becoming a problem, c999 strongly encourages you to use these tools and to seek support. For more information, visit our Responsible Gaming page.
All content on the c999 platform — including but not limited to logos, graphics, game assets, text, software, and design elements — is the intellectual property of c999 or its licensed content providers. You may not reproduce, distribute, modify, or use any c999 content for commercial purposes without prior written permission.
The c999 name, logo, and brand identity are registered trademarks. Unauthorised use of c999 branding in any context — including social media, third-party websites, or promotional materials — is strictly prohibited and may result in legal action.
c999 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, c999 does not guarantee uninterrupted access and is not liable for any losses arising from:
To the maximum extent permitted by applicable law, c999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
c999 collects and processes personal data in accordance with our Privacy Policy. By using c999, you consent to the collection and use of your data as described in that policy. c999 does not sell personal data to third parties and uses player data solely for the purposes of operating the platform, processing payments, and complying with legal obligations.
For full details on how c999 handles your personal information, please review our Privacy Policy.
These Terms and any disputes arising from your use of c999 shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which c999 is licensed and operated. Any disputes that cannot be resolved through c999's internal complaints process may be referred to the relevant regulatory authority or arbitration body as specified in c999's licensing terms.
c999 aims to resolve all player complaints fairly and promptly through its support team. If you have a complaint, please contact us directly before pursuing any external dispute resolution process. Most issues are resolved within 48 hours of being raised with our team.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on c999, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
These Terms were last updated on 1 January 2025. c999 reserves the right to amend these Terms at any time. The most current version will always be available on this page.
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